RETURN POLICY
Last updated September 10, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and item and Proof of purchase, then mail your return to the following address:
SHOES SHOP
Attn: Returns
02 Masjid St, Saddar Karachi, Karachi City, Sindh 72800
Karachi, Sindh 72800
Pakistan
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from receiving your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please get in touch with us at the contact details below to arrange a refund or exchange.
Please Note
● Please get in touch with us before returning.
QUESTIONS
If you have any questions concerning our return policy, please get in touch with us at:
+923363205216
support@shoesshop.pk